Frequently Asked Questions

Find answers to common questions
A. VESA Pattern: Check the back of your monitor for 4 screw holes. Measure the distance between them (e.g., 75x75mm or 100x100mm).
B.Weight: Ensure your monitor weight falls within the arm's weight capacity.
C. Screen Size: Check the maximum screen size supported by the mount.
VESA is the industry standard for the hole patterns on the back of monitors and TVs. Most UniqMounts products support standard VESA sizes (75x75mm and 100x100mm
We do not recommend clamping heavy-duty monitor arms directly onto glass desks, as the concentrated pressure can crack the glass. If you must use it, we highly recommend using a reinforcement plate to distribute the weight.
Yes! Many of our premium gas-spring and heavy-duty monitor arms are designed to hold ultrawide and curved screens. Please check individual product specifications for maximum weight and size limits.
Orders are typically processed within 1-2 business days. Depending on your location, standard delivery takes between 3 to 7 business days. You will receive a tracking number as soon as your order ships.
Currently, we ship [Insert your shipping regions, e.g., Nationwide/Worldwide]. Shipping rates and delivery times will be calculated at checkout based on your address.
If you need to change your address, please contact our support team immediately. Once an order has been shipped, we are unable to alter the destination.
Yes! All our monitor arms and wall mounts come with standard screws, spacers, and Allen keys required for assembly. You may need a personal screwdriver or a drill (for wall mounts).
The tension needs to be adjusted!
1. If the monitor is dropping, turn the tension screw toward the "+" (plus) sign to tighten it.
2. If the monitor is popping up, turn the tension screw toward the "-" (minus) sign to loosen it. (Note: Always make tension adjustments while the monitor is attached to the arm).
For safety, TV and monitor wall mounts should be bolted into wood studs or solid concrete/brick walls. We highly recommend using a stud finder if installing on drywall.
You can reach us via:
Email: ubinquitsolutions@gmail.com
Phone/WhatsApp: +919326527302
Contact Form: Available on our "Contact Us" page. We typically reply within 24 hours on business days!